Bio: Managing Partner and Executive Vice President of Operations Levementum Levementum is a leading professional services firm focused on delivering world-class Relationship Management implementations for SugarCRM and Magento Ecommerce. With over 600 successful implementations, Levementum is a Gold SugarCRM Partner and the 2010 and 2011 North American of the Year; and the 2011 Magento Emerging Partner of the Year. A recognized CRM and Cultural thought leader, Doug is responsible for the definition and execution of the Levementum’s culture, operations, and consulting practices. Doug started Levementum with Geoffrey Mobisson in 2006, and his thought leadership and execution has been instrumental in the growth and maturity of its SugarCRM and Magento practices. He also has led dramatic transformations in the area of business development. Prior to starting Levementum, Guilbeau held key leadership positions at Microchip Technology, Accenture, and Systems Consulting Group Inc. (Perot Systems). He earned a bachelor’s degree from Northern Arizona University.